The last time I wrote about the importance of academics engaging with the public, I finished on this upbeat and sweary note: “…you’re an academic, FFS, why aren’t you involved in public engagement?” (It’s perhaps worth reading the blog post in question to put that call to arms in context).
This post is going to be a rather more cautionary tale. That’s not to say that I’m suggesting we academics shouldn’t continue to engage — or at least attempt to engage — with a broader audience than just our students, peers and colleagues. Indeed, although I have been a long-standing critic of the research councils’ impact ‘agenda’, it’s resulted in more thought being paid to how we communicate our research outside our academic circles and that is clearly a very good thing.
Here’s a recent comment posted under a video I uploaded at my YouTube channel:
That particular piece of vicious libelous abuse — spinelessly issued under anonymous cover, of course — is admittedly rather nastier than what’s usually posted. Here’s another, in the discussion section for the channel, which is a rather more common type of juvenile slur:
I should stress that the levels of bile and vitriol I receive pale into insignificance against the torrents of abuse that many other YouTube video-makers — or, to use the jargon du jour, content creators — have to endure. I’ll get back to that very soon. First, however, I need to explain just why I’ve started to attract the type of comment above. (Regular readers of Symptoms… (both of you) will be well aware of the reasons underpinning the less-than-erudite feedback that has started to appear at my channel and here at the blog. Feel free to skip past the next section.)
There’s no justice. There’s just us.
If you haven’t yet encountered the pejorative “SJW” (social justice warrior) or its corresponding antiparticle, the “anti-SJW”, then count yourself very lucky indeed. There are battles raging across vast swathes of the internet where those who would identify as proponents of social justice (in the sense described by John Rawls, for example) are pitted against those who see progress towards social justice as being a direct infringement of their basic civil liberties — including, and especially, freedom of speech — that will ultimately result in the fall of western civilisation as we know it. Those who would classify themselves in this latter category tend to be incensed by the notion of political correctness.
I generalise, of course. And that type of sweeping generalisation is a major part of the problem. It’s exceptionally tribal out there. Many of those who claim – vociferously — that they’re independent, free thinkers too often gleefully succumb to mob mentality, labelling those who express opinions counter to theirs as The Other. (More on this towards the end of this post). Similarly, those who would claim that it’s the “left” who want to trample on free speech should pay attention to the opprobrium that Gary Lineker has attracted (including calls for him to be sacked) for this important tweet:
How did I get drawn into the “SJW vs anti-SJW” war of attrition?
I’ve been involved with making videos for YouTube since 2009 via Brady Haran’s channels (largely Sixty Symbols, but I’ve also enjoyed contributing to Numberphile and Computerphile. And I’ve even crossed the physics-chemistry trenches for an occasional Periodic Video). That has led to quite a bit of online discussion in the comments sections for those videos, which, as I discussed in this Physics World article a couple of years ago, was largely intelligent, engaging, fun, and not infrequently made me reconsider just how I was teaching physics. More recently, public engagement via YouTube has even led to an undergraduate research project (with a publication to follow in hopefully the not-too-distant future).
Many of my colleagues (including postdoctoral and PhD researchers in the group here) thought I was mad for engaging in the comments sections of those videos. (They still do. But even more so now). For them, “below the line”, in just about any online forum, too often represents the condensed collective stupidity of humanity. No good can come of wading into those murky, and grammatically challenged, waters they tell me. But I’d in turn point out that I’ve gained quite a bit out of engaging online and have not had to tolerate any type of bile or abuse at all .
Until recently. Being involved with Sixty Symbols and Brady’s other channels has meant that I get invitations to different podcasts/events on a reasonably regular basis. One of these was something called the Magic Sandwich Show. A regular contributor to the MSS for a number of years was a certain Dr. Phil Mason (aka ‘thunderf00t’). On an episode of the MSS last year, he and I clashed on the question of the role of sexual dimorphism as a determinant in the gender balance in physics. I’m not about to revisit that lengthy saga here, you’ll be relieved to know. Here’s a summary.
That spat with Mason was my gateway to the Social Justice WarsTM . I’ve already spent too much time writing about the various YouTube channels which underpin a great deal of the bile and vitriol (see this blog, passim), so I’ll defer to Hank Green for a pithy summary of a key aspect of the problem:
Now, before the keyboards start a rattlin’ among a certain online ‘demographic’, am I saying that all who don’t identify with the social justice position are hate-filled teenage boys? No. Of course not. And I was at pains in this recent video to argue that we shouldn’t generalise:
But let’s not be silly here. There’s clearly a pattern of behaviour in certain online “communities” (and I use the term advisedly) that frequently results in certain channels being swamped by torrents of abuse. Let’s take a look at one prime example.
If you go down to the woods today…
There is a culture among subsets of the subscriber bases of certain YouTube
content providers video-makers  of posting vicious bile and vitriol under particular videos. The videos in question tend, ever so coincidentally, to be those which that particular video-maker has recently targeted for critique. Here’s a particularly apposite case in point:
That cartoon is the avatar for a YouTuber called Bearing. I have no idea as to his real name. To the best of my knowledge he has not ever revealed his identity and prefers instead to conceal himself behind the cartoon bear shown above (which he’s borrowed, apparently without attribution, from a show called Total Drama ).
This ‘Bearing’ person has a tendency to make videos critiquing and criticising (to use terms he would prefer) feminist channels. Here’s a recent example. And here’s another. And another. It turns out that there’s a rather strong correlation between the amount of abuse these feminist channels/videos receive and whether or not they’ve been recently critiqued by the guy behind the cartoon bear. The comment section of a video selected by ‘Bearing’ for critique tends to be flooded with abuse, to the point where the video maker either deletes the video entirely from the channel or makes it private. Like this. Or this.
The most recent target of ‘Bearing”s criticism is [EDIT 18/12/2016 — Removed name of YouTuber so as to ensure her channel does not receive more abuse via this blog post. Henceforth referred to as “Jane Doe”]. “Jane” has not taken down her video but has disabled comments and likes/dislikes. Just to give you an idea of how vicious and pathetically immature the behaviour of this online mob can get, here’s a sample of comments under one of the other videos at “Jane”‘s channel…
Note the response directly above from “032 Mendicant Bias”. They’re laudably trying to point out the despicable behaviour of the mob. One other person attempts to do this elsewhere in the comments. Note the response.
(…and that’s not the end of ‘Sarah Benton’s diatribe. But what I’ve included of the comments here is already dispiriting enough).
As “Overlord Penmaeda” points out above, the video under which this bile has been posted has got nothing to do with feminism. Yet the mob is so incensed, they target her in any way they can.
As if the viciousness of the comments wasn’t enough, there’s this galling and deeply hypocritical comment (note the number of “likes”):
A person cravenly hiding behind a pseudonym and an avatar, in common with the vast majority of those who post abuse, is whining about the perceived ‘cowardice’ of someone who uploaded a video where she doesn’t attempt to hide her identity in any way and speaks her mind. I think we can all see who the coward is in this case. 
It’s worth noting that the comment above wasn’t posted under one of “Jane”‘s videos. It was posted at ‘Bearing”s channel. Along with quite a lot of other vitriol along the lines of that above.
Now, the guy behind the cartoon bear argues that he is not responsible for what his subscribers do. He even laudably includes a disclaimer in the information under the videos he uploads.
First, having worked with Brady Haran for quite some time on YT videos, let’s just say that I’m not entirely convinced of the efficacy of including anything in the video information. In this video, for example, I misspoke towards the end. We included a correction in the video information. Yet I receive a steady stream of e-mails asking me about precisely that misspoken point.
But let’s give this ‘Bearing’ character the benefit of the doubt. Let’s assume that he’s sincere in the intention given in his disclaimer. Yet, strangely enough, every time he uploads a video criticising a feminist channel or video, shortly afterwards spiteful and vicious abuse is posted by spineless, faceless idiots at that particular channel/video. Most of us would notice this rather strong correlation. This ‘Bearing’ chap is clearly not exceptionally stupid so I find it somewhat difficult to believe that he too has not noticed the correlation, particularly as it doesn’t take very long to find comments like the following posted under those particular videos before they’re taken down:
Now, the guy behind the cartoon bear argues that he’s not responsible for the behaviour of his subscribers. I agree. He can’t dictate what they should or should not do. But I, for one, would be appalled to think that any video critique I made would result in the subject of that criticism being targetted with vicious, spiteful abuse. I might be rather ashamed to have any type of connection between the critique I posted and that type of hateful behaviour. I would be particularly aghast to find that an especially cowardly and vicious subset of those who had subscribed to my channel were responsible for that anonymous abuse and that I was therefore indirectly the origin of the mob’s abusive comments.
But that’s just me.
Oh, and some others…
As for those hiding behind pseudonyms and avatars, lacking the courage and integrity to stand behind their slurs while they complain about others being “delicate flowers”, they shouldn’t think for one minute that “words on a screen” can’t have real world impact. Others might also want to bear that in mind.
I have long had a policy at my blog and YouTube channel that I wouldn’t moderate, censor, or edit comments in any way. I describe my motivations for this stance in the second half of this post. A recent article by Hank Green (yes, him again), Stop Screaming In My Home, and discussions with friends and colleagues have made me reconsider that stance.
Just as for the feminist channels described above, I have recently seen a sharp increase in the number of dislikes for videos (posted years ago) that have nothing to do with my criticism of that certain clique of YouTubers and their views. Similarly, comments related to my spats with Philip Mason and others have been posted under entirely unrelated videos focussed on physics, or music, or both. This is juvenile behaviour.
I’d use a slightly different analogy to that Hank Green outlined in his article. To me, it’s like trying to give a lecture to undergraduates while there’s a bunch of particularly immature kids sitting in the corner of the lecture theatre shouting out “Hey Mr Poopy Head” every minute or so. They’re not there to give constructive criticism — they’re there simply to be disruptive. Free speech doesn’t come into it.
Moreover, I have long been a critic of reducing any type of activity down to simplistic numerical metrics. Usually I’m bemoaning the use of h-indices, impact factors and the like in academia, or the pseudostatistics of primary school assessment, but much the same arguments hold for likes vs dislikes for a video. Moreover, when a 37-minute-long video can receive a number of dislikes within a couple of minutes of being uploaded, one has got to start to question the validity of the “data”. And, sure, the number of likes far outweighed the dislikes in that case. But so what? Those figures reveal nothing about the quality — as opposed to the popularity — of the video. And if the data are being contaminated by noise, I’d be a pretty poor scientist to not attempt to remove that noise.
So from now on, I am shutting down the likes and dislikes for all videos which are not related to the themes discussed above, for the reasons discussed above. Similarly, if comments are posted under a physics-only video related to the themes discussed above, then I will screenshot that comment, remove it, and instead include the screenshot in a (continually updated) post here at the blog [Edit 09/11/2016 I decided instead to simply append the comments in question to this post. See below.] . That way I can sift out irrelevant comments and also have a rather helpful record of the, let’s say, less erudite feedback posted at the YouTube channel.
The Mob Rules
In the “Reacting to Reactions to Reasonable Questions…” video embedded above, I spend quite a bit of time responding to comments from Noel Plum. While Noel and I quibble about certain topics, on the subject of online bullying and posting bile/vitriol/abusive comments I think we’re broadly in agreement. Noel’s recent comments regarding psychological damage (in this recent video) would appear to chime rather closely with my thoughts on the issue. I look forward to having a discussion with Noel on this, and other, themes when he and I can both carve out some time for an online chat.
There’s another reason I wanted to bring up Noel’s recent video, however, and it relates to something I alluded to above: the mob mentality. In the comments section under Noel’s video there’s an hilarious thread which runs to, when I last looked, 75 comments debating whether or not I should be called a “social justice warrior”. The pathological need to label me and put me in either the “SJW” or the “anti-SJW” camp is farcical in the extreme (and Noel interjects at one point in the thread to point this out.)
“He’s definitely an SJW. Burn the heretic. Stone him. Run him out of town. He’s one of them, I tell you. One of them.”
And with that, I’ll leave you with a classic, and rather pertinent, Rush track…
 Actually, that’s a little bit of a fib. We did a video on the physics of a game called Portal 2 a while back where I pointed out that the momentum of the main character isn’t conserved. The morning after that video was uploaded I opened up my e-mail box to find a number of missives from rather irate Portal 2 players who castigated me in no uncertain terms for deigning to critique the game in the mildest possible way. And this was despite the fact that I had actually praised the game. The extreme sensitivity took me aback.
 My back is now hurting badly from having to bend over backwards to the extent I do here so as not to generalise.
 I find that even exceptionally mild criticism of anonymity tends to lead to a significant number of comments about “doxing“. For the record (and for the n^nth time), I am not suggesting for one second that anyone be “doxed”, nor that the apparently sacrosanct right to anonymity be in any way compromised. I am simply pointing out just how spinelessly hypocritical it is to hide behind cover of anonymity to slag off another person, while all the while whining about how much that person is a “delicate flower” because they decide they’d prefer not to read hateful anonymous abuse.
The Whining Wall
I may not agree with you, but I will defend to the death your right to make an ass of yourself.
Oscar Wilde (1854 – 1900)
As noted in the post above, in the following section I’m going to append screenshots of the less ‘insightful’ and/or relevant and/or spam comments I receive.
My erudite pseudonymous friend Enkidu has the honour of the inaugural whine. They seem to have a rather weak understanding of just what is meant by censorship. Here are their words of wisdom for all the world – well, that infinitesimally small subset of the world that visits this blog – to see…